- Hotel Brno centrum
- info@hotelarte.cz
- Tel.: +420 530 321 281 Mobile: +420 775 511 612
GDPR – Personal Data Protection
PRINCIPLES OF PRIVACY POLICY
Here you can see how do we handle with your personal data due to General Data Protection Regulation (GDPR).
These principles are consistent with the regulation from European Parliament (EU) 2016/679 from 27th of April 2016 about protection of individuals and processing of their personal data, movement of this information and cancellation of regulation 95/46/ES.
WHO COLLECTS THESE DATA (PERSONAL DATA ADMINISTRATOR)
Your personal data collects LA Gryc gastro s.r.o., IČ: 08459797. Contact e-mail: info@hotelarte.cz, contact phone number: +420 530 321 281
WHY DO WE COLLECT YOUR PERSONAL DATA
We collect your personal data only for purposes we informed you about. Which data exactly we collect about you depends on the way you used to informed us.
WEB PAGE VISITOR
When you visit our web page, we automatically collect some of your personal data in range, for purpose and time and from competency written below:
| PURPOSE | RANGE OF PROCESSED INFORMATION | LEGAL TITLE | TIME OF PROCESSING |
|---|---|---|---|
| Upgrade of our web page | Data about your website behavior (used by cookies). | Authorised interest of the Company to improve offered services | 52 weeks from your last visit of the web page |
| Creating statistics and reports about the use of web page | Data about your website behavior (used by cookies). | Authorised interest of the Company to improve offered services | 52 weeks from your last visit of the web page |
| Targeting advertisements on third-party websits (remarketing) | Data about your website behavior (used by cookies). | Agreeing with the processing of personal data as a result of the cookie setting in the browser (by The Office for personal Data Protection). | 60 days from your last visit of the web page |
When you decide to fill one of our form, we collect some of your personal data in range, for purpose and time and from competency written below:
| PURPOSE | RANGE OF PROCESSED INFORMATION | LEGAL TITLE | TIME OF PROCESSING | |
|---|---|---|---|---|
| Online support | Settlement of the inquiry | IP address | Agreeing with the processing of personal data as a result of the cookie setting in the browser (by The Office for personal Data Protection). | 24 months from sending the form |
| Sign-up for the newsletter | Sending requested marketing information | E-mail address, IP address | Agreeing with the processing of personal data as a result of the voluntarily form submitting. | 24 months from sending the form or till the cancellation of the agreement |
| Contact form | Settlement of the inquiry | First name and surname, e-mail address, IP address, phone number (if you decide to give us your number) | Agreeing with the processing of personal data | 24 months from sending the form |
| Accommodation requests | Request for accommodation in the required time | First name and surname, e-mail address, IP address, phone number | Future contract performance | 24 months from sending the form |
| Accommodation bookings | Settlement of the direct booking, settlement of the payment | First name and surname, e-mail address, phone number, IP address, address/company address, number of ID, billing data | Future contract performance and legal obligaton | According to valid legislation |
CLIENT
When you become our client, we collect some of your personal data in range, for purpose and time and from competency written below:
| PURPOSE | RANGE OF PROCESSED INFORMATION | LEGAL TITLE | TIME OF PROCESSING |
|---|---|---|---|
| Accommodation providing | First name and surname, e-mail address, phone number, IP address, address/company address, number of ID, billing data | Contract performance and legal obligaton | According to valid legislation |
| Accounting and other mandatory records | According to the valid version of the accounting laws and other laws regulating our activities. | Legal obligation | According to valid legislation |
WHOM DO WE PASS THE DATA, WHO PROCESS YOUR DATA (PROCESSOR)
Processing of the personal data is completed by Administrator. Personal data could be processed for the Administrator by these Processors:
WEB PAGE VISITOR
| PURPOSE | PROCESSOR | CONTRACT WITH PROCESSOR | AGREEMENT WITH GDPR |
|---|---|---|---|
| Webhosting | ONEsolution s.r.o. | Yes | Yes |
| E-mail services | INTERNET CZ, a.s. | Yes | Yes |
| Online support | Zendesk, Inc. | Yes | |
| Web analysis, marketing and remarketing | Google Ireland Limited | Yes | Yes |
| Web marketing and remarketing | Seznam.cz, a.s. | Yes | Yes |
| Management of the web page and other online activities | Apeople service s.r.o. | Yes | Yes |
CLIENT
| PURPOSE | PROCESSOR | CONTRACT WITH PROCESSOR | AGREEMENT WITH GDPR |
|---|---|---|---|
| Booking aplications for guests | Apps Dev Team s.r.o. | Yes | Yes |
| Accounting services | ERMINEA, s.r.o. | Yes | Yes |
Providers of SW, applications and services could be changed. According to these changes there will be actualisation of the list of Processors.
We always comply with your right to obtain information as to who, when, and for what purpose your personal data was passed.
WHAT ARE YOUR RIGHTS
Because we proces your personal information, you have rights that we eould like to inform you about. You can use your rights in a way that suits you, but which also enables us to verify your identity.
Right to recall the agreement
Some of your personal data are processed with your agreement. You have the right to recall this agreement, including the agreement with sending business messages. This agreement could be recalled on our e-mail address info@hotelarte.cz.
You can also recall your agreement to the processing of your personal information and your agreement to sending commercial communications by simply clicking on the relevant link at the end of each business message.
Right of access
You have the right to access the personal data we proces about you and also the right to information about personal date we proces about you, the lenght of time, the purpose of processing, who we are accesing and if we use it for automated processing. A copy of your personal information will be provided free of charge.
Right to repair
If you find that we are processing incomplete or incorrect personal data about you, you have the right to correct personal data or, if the purpose of processing personal data requires, to supplement it.
Right of cancellation
You have right to delete all of your personal data we keep and proces about your person.
However, there couldbe a situation where your personal information can not be deleted. Such a case is in particular situation where our processing of your personal data requires a different duty.
Right of portability
You have right to ask for the personal data we collect about you with your permission and which we process automatically. Your personal data processed in this way will be provided on request in usually used structured format.
Right to limit processing
In cases where you feel that your personal data is incorrect, you have the right to request restrict processing of your personal data for the time necessary to verify the accuracy of the data and its possible correction.
Right to objection against the processing of your personal data for direct marketing purposes
You have right the right to object against the processing of your personal data for direct marketing purposes. In this case, we’ll stop processing your personal dat for this purpose.
CONTACT
If you believe that we proces your personal data incompatible with relevant legislation, your rights are insufficient o rif you believe that we violate your rights, please contact us on our e-mail info@hotelarte.cz or on our phone number +420 530 321 281.
If you are not satistied with the result of your complaint, you can contact The Office for personal Data Protection.
This Privacy Policy is valid and effective from 25th of May 2018.
