GDPR – Schutz personenbezogener Daten

PRINCIPLES OF PRIVACY POLICY

Here you can see how do we handle with your personal data due to General Data Protection Regulation (GDPR).

These principles are consistent with the regulation from European Parliament (EU) 2016/679 from 27th of April 2016 about protection of individuals and processing of their personal data, movement of this information and cancellation of regulation 95/46/ES.

WHO COLLECTS THESE DATA (PERSONAL DATA ADMINISTRATOR)

Your personal data collects J&H BRYCHTA ,s.r.o., IČ: 26980681, Munkova 648/25, 664 41 Troubsko, section C, inset 49674 registered at County Court Brno. Contact e-mail: info@hotelarte.cz, contact phone number: +420 530 321 281

WHY DO WE COLLECT YOUR PERSONAL DATA

We collect your personal data only for purposes we informed you about. Which data exactly we collect about you depends on the way you used to informed us.

WEB PAGE VISITOR

When you visit our web page, we automatically collect some of your personal data in range, for purpose and time and from competency written below:

PURPOSERANGE OF PROCESSED INFORMATIONLEGAL TITLETIME OF PROCESSING
Upgrade of our web pageData about your website behavior (used by cookies).Authorised interest of the Company to improve offered services52 weeks from your last visit of the web page
Creating statistics and reports about the use of web pageData about your website behavior (used by cookies).Authorised interest of the Company to improve offered services52 weeks from your last visit of the web page
Targeting advertisements on third-party websits (remarketing)Data about your website behavior (used by cookies).Agreeing with the processing of personal data as a result of the cookie setting in the browser (by The Office for personal Data Protection).60 days from your last visit of the web page

When you decide to fill one of our form, we collect some of your personal data in range, for purpose and time and from competency written below:

PURPOSERANGE OF PROCESSED INFORMATIONLEGAL TITLETIME OF PROCESSING
Online supportSettlement of the inquiryIP addressAgreeing with the processing of personal data as a result of the cookie setting in the browser (by The Office for personal Data Protection).24 months from sending the form
Sign-up for the newsletterSending requested marketing informationE-mail address, IP addressAgreeing with the processing of personal data as a result of the voluntarily form submitting.24 months from sending the form or till the cancellation of the agreement
Contact formSettlement of the inquiryFirst name and surname, e-mail address, IP address, phone number (if you decide to give us your number)Agreeing with the processing of personal data24 months from sending the form
Accommodation requestsRequest for accommodation in the required timeFirst name and surname, e-mail address, IP address, phone numberFuture contract performance24 months from sending the form
Accommodation bookingsSettlement of the direct booking, settlement of the paymentFirst name and surname, e-mail address, phone number, IP address, address/company address, number of ID, billing dataFuture contract performance and legal obligatonAccording to valid legislation

CLIENT

When you become our client, we collect some of your personal data in range, for purpose and time and from competency written below:

PURPOSERANGE OF PROCESSED INFORMATIONLEGAL TITLETIME OF PROCESSING
Accommodation providingFirst name and surname, e-mail address, phone number, IP address, address/company address, number of ID, billing dataContract performance and legal obligatonAccording to valid legislation
Accounting and other mandatory recordsAccording to the valid version of the accounting laws and other laws regulating our activities.Legal obligationAccording to valid legislation

WHOM DO WE PASS THE DATA, WHO PROCESS YOUR DATA (PROCESSOR)

Processing of the personal data is completed by Administrator. Personal data could be processed for the Administrator by these Processors:

WEB PAGE VISITOR

PURPOSEPROCESSORCONTRACT WITH PROCESSORAGREEMENT WITH GDPR
WebhostingONEsolution s.r.o.YesYes
E-mail servicesINTERNET CZ, a.s.YesYes
Online supportZendesk, Inc.Yes
Web analysis, marketing and remarketingGoogle Ireland LimitedYesYes
Web marketing and remarketingSeznam.cz, a.s.YesYes
Management of the web page and other online activitiesApeople service s.r.o.YesYes

CLIENT

PURPOSEPROCESSORCONTRACT WITH PROCESSORAGREEMENT WITH GDPR
Booking aplications for guestsApps Dev Team s.r.o.YesYes
Accounting servicesERMINEA, s.r.o.YesYes

Providers of SW, applications and services could be changed. According to these changes there will be actualisation of the list of Processors.
We always comply with your right to obtain information as to who, when, and for what purpose your personal data was passed.

WHAT ARE YOUR RIGHTS

Because we proces your personal information, you have rights that we eould like to inform you about. You can use your rights in a way that suits you, but which also enables us to verify your identity.

Right to recall the agreement

Some of your personal data are processed with your agreement. You have the right to recall this agreement, including the agreement with sending business messages. This agreement could be recalled on our e-mail address info@hotelarte.cz.

You can also recall your agreement to the processing of your personal information and your agreement to sending commercial communications by simply clicking on the relevant link at the end of each business message.

Right of access

You have the right to access the personal data we proces about you and also the right to information about personal date we proces about you, the lenght of time, the purpose of processing, who we are accesing and if we use it for automated processing. A copy of your personal information will be provided free of charge.

Right to repair

If you find that we are processing incomplete or incorrect personal data about you, you have the right to correct personal data or, if the purpose of processing personal data requires, to supplement it.

Right of cancellation

You have right to delete all of your personal data we keep and proces about your person.

However, there couldbe a situation where your personal information can not be deleted. Such a case is in particular situation where our processing of your personal data requires a different duty.

Right of portability

You have right to ask for the personal data we collect about you with your permission and which we process automatically. Your personal data processed in this way will be provided on request in usually used structured format.

Right to limit processing

In cases where you feel that your personal data is incorrect, you have the right to request restrict processing of your personal data for the time necessary to verify the accuracy of the data and its possible correction.

Right to objection against the processing of your personal data for direct marketing purposes

You have right the right to object against the processing of your personal data for direct marketing purposes. In this case, we’ll stop processing your personal dat for this purpose.

CONTACT

If you believe that we proces your personal data incompatible with relevant legislation, your rights are insufficient o rif you believe that we violate your rights, please contact us on our e-mail info@hotelarte.cz or on our phone number +420 530 321 281.

If you are not satistied with the result of your complaint, you can contact The Office for personal Data Protection.

This Privacy Policy is valid and effective from 25th of May 2018.